I wouldn`t have paid the extra £200 unless the deal was a credit agreement which I suspect wasn`t. I have never seen one. Given that a vacation gives us all something we can look forward to, and there is a chance to change our environment after a very difficult year, it`s no wonder it sent millions of people to their computers to book a trip. If it weren`t for a credit agreement, I would have told them that they also have the threat of being sued If you have vacation insurance, you should contact the insurance company to check that your policy covers your cancellation. You are entitled to a refund if the accommodation establishment has cancelled your booking because the provider can no longer offer you the accommodation you have booked. This means that the credit card company has the same responsibility (or « responsibility ») with the seller if there is a problem with the things you bought or if the company you bought them from fails. It`s so annoying, I booked a holiday in November 2010 for September 2011 and paid £75 per person extra deposit £200 due Feb 2011 no problem. I almost always book my holidays with Thomas Cook sometimes 3 hols a year. Due to some bad news that was too upset to say we are not able to travel, so I called Thomas Cook to cancel, and I was told I still had to pay £200 because we had just paid a low count, so I had to pay £200 to lose £200, maybe I can claim insurance, but what annoys me the most over the last 6 years is that I need £10,000 on public holidays with you and its customer service and compassion is NIL. I would never book them again. All travel agencies are equal and regardless of which travel agency you booked to pay a low account, you would have asked to pay the balance of the full account you would have had to pay when you first booked the holiday. You can consider cancelling your reservation or paying the balance of your holiday. According to the Autorité de la concurrence et du marché, the lack of awareness of the quantity to remember when a traveler cancels a reservation is widespread.

However, if they do not respond or give you a refund or if it is clear that it is useless to contact them (since they have disappeared or have been put into liquidation), you can assert a right against your credit card company. However, if you have booked travel, accommodation or holiday services with a credit card (and the booking cost more than £100), you have legal rights vis-à-vis the credit card company, including financial cover, if the store you booked with is permanently closed…